If you are experiencing a medical emergency, call emergency services immediately. The information provided by Kinfolk is not a substitute for professional medical advice, diagnosis, or treatment.

Welcome to Kinfolk, an AI-powered healthcare companion designed to help patients and caretakers understand and manage their medical information, track chronic symptoms, and navigate their healthcare journey. By using Kinfolk's services (the "Service"), you agree to comply with and be bound by the following Terms of Service. Please review them carefully.

1. Acceptance of Terms

By using this Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use the Service.

2. Nature of the Service

Kinfolk provides AI-powered support to help you understand your medical records, track symptoms, and manage chronic conditions. We assist in organizing medical information, explaining medical terminology, and facilitating communication with healthcare providers. The information we provide is for educational and informational purposes only. You should always consult qualified healthcare providers for medical advice about your specific situation.

3. Limitations of the Service

While Kinfolk aims to provide accurate and helpful information, we are not a licensed healthcare provider. The Service is not intended to replace medical consultations with healthcare professionals. For any medical concerns or emergencies, you should contact a healthcare professional or emergency services immediately.

Although we strive for accuracy, the information provided by the Service may not always be up-to-date or applicable to your specific situation. You should verify any information with your healthcare providers and seek personalized medical advice from qualified professionals.

4. User Responsibilities

When using the Service, you agree to provide accurate, complete, and current information about your medical history, symptoms, and conditions. This helps ensure the most relevant and helpful support for your healthcare journey.

You agree to use the Service appropriately and not for any unlawful or prohibited purposes. You may not attempt to exploit, harm, or interfere with the Service's functionality or other users.

5. Medical Information Management

The Service helps you organize and understand your medical information, including test results, symptoms, and treatment plans. However, you should maintain regular communication with your healthcare providers and inform them about your use of the Service. They remain your primary source for medical decisions and treatment.

6. Privacy and Data Security

We understand the sensitive nature of medical information and maintain strict privacy and security measures in compliance with HIPAA requirements. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

7. Service Availability

While we strive to maintain consistent service, we do not guarantee that the Service will be available at all times. We reserve the right to modify, suspend, or discontinue the Service at any time without notice or liability to you.

8. Liability Disclaimer

Kinfolk, its developers, and affiliates are not liable for any damages, injuries, or losses resulting from the use of the Service. The Service is provided "as is" without warranties of any kind, either express or implied. You assume full responsibility for verifying any information with qualified healthcare professionals before making medical decisions.

9. Changes to the Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting the revised Terms of Service. Your continued use of the Service following such changes constitutes acceptance of those changes.

10. Termination of Use

We may suspend or terminate your access to the Service if you violate these Terms or if we believe your use of the Service poses a risk to others.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Delaware. Any legal disputes will be handled in the courts of Delaware.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us at contact@withkinfolk.com.